This afternoon, we have an opportunity to interact with some of Tibco’s customers. First, via a panel session and later in 1x1 sessions. On the customer panel are representatives from the World Economic Forum, Colt Technology Services, Energy Australia and the Defense Intelligence Agency.
Each organization represents a different use case, and product set, for Tibco. The panelists were asked to give brief introductions, I captured the following:
World Economic Forum – Challenge: provide a forum for Davos constituents to collaborate throughout the year, at the physical events, and in day-to-day context. Adopted tibbr as part of collaboration forum. Use tibbr to identify information on collaboration platform that should be shared, and who it should be shared with, in a real-time and/or digest mode. Right now, in the first step of a long journey. There are 6,400 people on the collaboration platform. The audience is the top echelon of business and world leaders. Gearing up to use tibbr at the 2011 WEF.
Colt Technology Services – Use DataSynapse to provide cloud computing services to their customers. Needed to create a platform for customers to use in an on-demand model. Chose DataSynapse because they could combine platform, computing and data resources. Their first service will be around Grid Extension. Next, a managed grid environment. Customers are pharma, digital production (rendering). Essentially, building a cloud service delivery platform using the DataSynapse software.
Colt did try using another product for resource management. However, there was a concern (issue) for scale. To use the first chosen product (un-named) they would have to rewrite many of their services. This was not required with DataSynapse. [hmm.]
Interesting point, “customers don’t want cloud”. They want improved operational model. But, they still want control. To be able to “touch the implementation”. And of course, comply with all regulations, especially around data and processing location.
Energy Australia – Tibco enterprise license. 10 year client of Tibco. Speaking on two initiatives. The first is SOA, evolved from an EDI implementation. Have grown with the product set. One of first organizations to implement BusinessWorks.
New regulation required information exchange and SLAs. Adopted BusinessEvents to manage SLAs, outage reporting and management. Link information from control systems to management systems to scheduling systems. Implemented an ESB. The ESB allowed for ease of implementation of new services, such as customer facing web applications.
Now, undergoing $6 billion (yes, billion) infrastructure change for a Smart Grid. This is a five year program. From an IT perspective, scalability, mobile computing, scalability, and program management requirements. Implemented ActiveMatrix. Gains in provisioning time, ease of scale, virtualization. Describe this as EESB, extended ESB.
Electrical network, biggest human control system in the world. Introduces incredible risk for failure, and customer outages. Smart Grid – with intelligent devices and instrumentation -- takes much of this risk out. Plus, energy efficiency, higher customer service levels, etc.
The Smart Grid project is still underway.
Q: Difference between ActiveMatrix and AppServer implementation? Easy to manage multiple versions of the same service. Don’t have to change the endpoints. Another, is managing (translating) protocol impedance.
Defense Intelligence Agency – Use Spotfire. Have applied Spotfire to 120 types of analysis. Once “dump data into Spotfire”, have “2-second advantage” in that next answer is 2 seconds away. Does give briefings from Spotfire.
Lots of good insights, but not many I can actually share. Unless of course, I want to be deemed “an adversary”. One I can share, picked over other tools, such as Business Objects, because “it’s so easy, an executive can use it”.
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