Yesterday, I spoke at SHARE in Tampa. This was the first of (hopefully) many talks on service-orienteering. I'm at the airport gate now, but wanted to post the slides as promised. The PDF conversion isn't the greatest, and the backpack picture didn't come through, but here is the deck.
More on service-orienteering soon (I hope).
I liked your presentation Brenda.
Architects are "way" game for the journey, many stakeholders are only interested in the next waypoint. We are never the same half-way down the path. Some may get energized and go farther or forge new paths, while others will grow weary because they were marching the wrong way. How does an organization recognize this behaviour and allow innovation and course correction to be a good thing? What if we miss the big destination?
-JT
Posted by: JT | March 10, 2007 at 11:36 AM